Applications for Communications Dispatcher I are being accepted from March 15, 2021 – April 9, 2021.
About Our Department
The San Joaquin County Sheriff’s Department Communication Dispatch Center provides service to San Joaquin County including two contract cities, the City of Lathrop and Mountain House. There are currently 852 total positions in the Sheriff’s Department including 22 Communications Dispatcher I/II, 6 Communications Dispatcher III, 6 Communication Dispatcher IV, and a Communications Dispatch Manager. Positions are located in French Camp at the Sheriff’s Office.
About The Position
Communications Dispatchers are responsible for receiving emergency and service request telephone calls. Incumbents begin working in this classification performing communications dispatch work in a learning capacity. Incumbents are expected to work all phases of communications center duties as experience is gained. Employees may work rotating shifts on a twenty-four-hour basis, seven days a week..
- Receives, evaluates and prioritizes 911 calls for services; elicits information necessary to identify problems and evaluate the urgency and seriousness of the problem; determines the appropriate action; completes call form for dispatching purposes.
- Operates a Computer Aided Dispatch (CAD) terminal to enter calls for service and to dispatch the appropriate units for the Sheriff’s Department, other law enforcement agencies and fire districts that serve the San Joaquin County area; contacts ambulance companies to dispatch their emergency vehicles accordingly.
- Ensures facility security through the operation of all entry and exit doors and sallyports for both the perimeter and interior jail zones.
- Operates various office equipment, including multi-channel computerized radio system and multi-line computerized telephone system; operate keyboards and computer terminals.
- Assists callers in emergency situations by informing them of lifesaving procedures until help arrives.
- May perform general clerical duties as required.
Requirements and qualifications
Communications Dispatcher I/II Requires Either/or :
Experience: Six months performing journey-level clerical work or operating multi-line telephone or radio communications systems or one year of experience working in a law enforcement environment.
Education: Completion of 30-semester units from an accredited college or university.
Communications Dispatcher II also requires the possession of a valid POST “Public Safety Dispatcher” Certificate. Candidates must be able to successfully pass a background investigation conducted by the Sheriff’s Office to be considered for this position. Background requires attending an orientation, submitting a personal history statement and drug screening.
Compensation and benefits
Approximate Monthly Base Salary: $3,818-$4,640
In addition to the base salary, the County offers an excellent benefits plan which includes a county contribution to health insurance, dental and vision insurance plans. Other benefits also offered by the County include:
- 1937 Act defined benefit retirement plan with reciprocity with CalPERS
- 10 days of vacation leave a year (15 days after three years, 20 days after 10 years, 23 days after 20 years)
- 12 days of sick leave annually with unlimited accumulation
- 14 paid holidays per year
- Life insurance up to $10,000
- 125 Flex Benefits Plan
- Educational Reimbursement Program
The San Joaquin County Sheriff’s Office will be offering a hiring incentive in the amount of $10,000 ($3,000 upon hire, $3,000 after one year, $4,000 after completion of the 6th year of service). The department will award the cash incentive to any person who is hired for the position of Communications Dispatcher I/II within the timeframes this program is active and so approved by the San Joaquin County Board of Supervisors. Additionally, a moving stipend reimbursement of up to $2,000 for any cost directly associated with relocating their primary residence as a result of gaining employment with this office is available.